Recurring card payments
A recurring card payment, sometimes called a continuous payment authority (CPA), is a regular payment taken from your account using your card details, instead of your account number and sort code.
The payment instruction is with the company you’re paying, not your bank. This means they can charge fixed or varying amounts, and don’t have to specify when they’re going to take the payment.
They’re often used for subscription payments to streaming services, gym memberships and insurance policies. It’s usually the type of payment you’re charged after a free trial expires for an online service.
When you get a new debit card
If you already have recurring payments set up with your debit card from us, we’ll try to update your details with those retailers when you get a new card.
Visa will inform the company of your new card details if your subscription is with most major retailers.
You’ll need to contact other retailers directly to update your details.
See your recurring card payments
You can view the following details securely in our app – you can use them to make payments online or over the phone if you don’t have your debit card with you, or it hasn’t arrived yet:
You can see what your recurring card payments are in your Barclays app:
1. Select ‘Pay & transfer’.
2. Select ‘Manage your payments’.
3. Choose ‘Recurring card payments’.
Or
1. Select an account to see the transactions.
2. Select ‘Manage’.
3. Choose ‘Recurring card payments’.
Cancel a recurring card payment
You need to contact the retailer to cancel a recurring card payment.
You can raise a dispute if you’ve cancelled a recurring payment with the retailer, but they take another payment. You can do this by selecting the payment in your transaction and choosing ‘Help with this transaction’.
Block a recurring card payment from being taken
You can cancel a recurring card payment by talking to the retailer.
You can also call us and ask us to block future recurring card payments for a particular retailer. You’ll need to call three days before the next payment is due to make sure it won’t be taken.
The block will last for 25 months, or until you unblock it, which you can do at any time by calling us. You’ll still need to pay retailers any money you owe.
- Personal – call us on 03457 345 3451 if you’re in the UK or +44 24 7684 20991 if you’re outside the UK. We’re here Monday to Friday from 8am to 8pm, Saturdays from 9am to 5pm and closed on Sundays
- Premier – call us on 0800 924 73651 if you’re in the UK or +44 161 869 80121 if you’re outside the UK. We’re here 24 hours a day, seven days a week
- Business – call us on 0345 605 23451 if you’re in the UK or +44 24 7684 20911 if you’re outside the UK. We’re here Monday to Friday from 8am to 8pm and closed on weekends.