How do I check or cancel recurring card payments?

A recurring card payment is one taken from your account at regular intervals by a retailer using your card details. You can check and cancel them in a number of ways. 

While Direct Debits and standing orders aren’t recurring card payments, you can manage these payment types in the Barclays app as well.

  • Barclays app

    Log in to the Barclays app and tap ‘Pay & transfer’ at the bottom of the home page. Tap ‘Manage your payments’ and select the option ‘Recurring card payments’. 

    To cancel any recurring card payments you see there, please contact the retailer. If you're having issues contacting the retailer, you can ask us to block the payment by using Direct Call from your app. You’ll need to call at least 24 hours before the next payment is due. Otherwise that payment will still be made, and we’ll block the next scheduled payment. Please make sure you’ve paid any money you owe the retailer.

    Watch our video to see how to view your recurring card payments in the Barclays app.

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    The Barclays app. How to view

    recurring card payments.

     

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    A recurring card payment is a regular

    payment taken from your account

     

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    using your card details, which does not include

    direct debits or standing orders.

     

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    To view recurring card payments,

     

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    tap 'Pay & Transfer' at the

    bottom of the homescreen.

     

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    Next, select 'Manage your payments'.

     

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    From the 'Regular payment' section,

    tap 'Recurring card payments'

     

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    and select the account that you'd

    like to view payments from.

     

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    You'll now be able to see all of your

     

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    recurring card payments to your

    services and subscriptions.

     

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    Select the payment to view

    the payment details.

     

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    Here you'll see your most recent payment,

    your card information

     

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    and how many payments have been made.

     

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    To stop future payments being taken,

     

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    you'll need to contact

    the service supplier directly.

     

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    You can also access your

    recurring card payments

     

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    by clicking on an account

    from the home page,

     

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    selecting the 'Manage' tab and scrolling

    down to 'Recurring card payments'.

     

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    And there you go.

  • Telephone Banking

    To cancel any recurring card payments, please contact the retailer. If you're having issues contacting the retailer, you can call us on the numbers below to block the payment. You’ll need to call at least 24 hours before the next payment is due. Otherwise that payment will still be made, and we’ll block the next scheduled payment. Please make sure you’ve paid any money you owe the retailer.

    Personal customers – call1 0345 734 5345

    Premier customers – call1 0800 924 7365

    Personal and Premier lines are open 24 hours, every day.

    Business customers – call1 0345 605 2345

    Lines are open 6am to midnight, Monday to Friday.

  • Branch

    Visit a branch and speak to a member of the team. They’ll be happy to help you check or cancel any recurring card payments.

    If you download and register for the Barclays app, you’ll be able to see any recurring card payments there.