You can order an up-to-date (interim) statement in Online Banking and going to ‘Service centre’, ‘View all online services’ then ‘Order’, selecting ‘Interim account statement’ and clicking on the Order interim statement link.
- By phone
You can visit a branch to order an up-to-date statement or a copy of a previous one.
How do I order statements?
You can order a copy of an up-to-date statement in Online Banking or at one of our cash machines. You can also order your previous statements by calling Telephone Banking or visiting a branch.
Statements are sent by 2nd class post and should arrive within 5 to 7 days, as long as there's a normal Royal Mail service.
Your Online Statement will be uploaded 2 working days after the working day you have requested it.