Why can’t I see the video call link in Barclays Mobile Banking?
The video call link is only available in the most recent version of Barclays Mobile Banking, so you might need to update your app.
If you still can’t see it, it could be because we’re piloting Barclays Video Banking with a limited number of customers. This is to make sure we offer the best possible service when it’s available for everyone.
Related
- Who can make a video call?
- Is Video call secure?
- Why do I need to log in to Barclays Mobile Banking to make a video call?
- I’ve downloaded the Barclays Video Call app, why am I getting a message saying I can’t connect?
- I’ve downloaded the Barclays Video Call plug-in for my browser, but it isn’t working.
- Why have I been disconnected from my video call?