What should I do if there's a problem with goods or services I've paid for using Pingit?

You need to get in touch with your seller. If you haven't received your goods or services, or the goods arrived but weren't as described, then you might be able to ask the seller for a refund or replacement.

If you've changed your mind about the order, check the seller's returns policy, which is usually on their website or receipt, or you could contact them directly. Find out more about your consumer rights.