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Lost or stolen debit card

Lost or stolen card

Choose the best option.

Lost or stolen card

Choose your option

Ways to get in touch

Get an answer straightaway Get an answer now

  1. My card has been captured by a cash machine. What should I do?
  2. What should I do if I can’t find my debit card?
  • Contact us by phone
    Report a lost or stolen debit card

    • 0800 400 100

      * +
    • From abroad +44 2476 842 099

    If you have registered for the Barclays Mobile Banking app you can simply sign into the app and tap on ‘Account management’ on the home screen or in the side menu and then on ‘Report a card lost or stolen'. Select option 1 to report your debit card lost or stolen or request emergency cash when you’re abroad.”+

    Opening times
    • 24/7
    Report a lost or stolen card via Card Secure
    • From abroad +44 1904 544 666

    Opening times
    • 24/7

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Our commitment to you 


Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.

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We’re sorry you feel that you need to complain but letting us know when you're unhappy gives us the opportunity to put matters right for you and improve our service for everybody.