Why is user access changing?

You’ll use Online Banking to log in and view your Smart Investor account. If you have other Barclays bank accounts, you’ll be able to see these side by side.

Who can I give account access to on Smart Investor?



Power of Attorney



Letter of Authority

Court appointed third parties

Financial Adviser

If you had existing Power of Attorney, executor or court appointed third parties on Barclays Stockbrokers we carried these across automatically; however this will now be a telephone only service. As part of this service the telephone transaction fee will be made equivalent to the online transaction fee.

Remember, we cannot give access to anyone else – this includes partners, letter of authorities or financial advisers. We know this may be a change to what you’re used to. Please consider what this may mean for you and the running of your account(s).

Go back to the moving overview