If you’re applying for an account in a branch, you'll need to show us 2 valid, original documents.

You’ll need to use separate documents to verify your identity and your address.

See our list of acceptable ID documents.

If you can’t provide at least 2 of these documents, please call us on 0345 7345 345 to discuss the other options available.

Lines are open 24 hours a day, 7 days a week. To maintain a quality service, we may monitor and record phone calls. Call charges.