The Barclays app keeps crashing. What should I do?

If you’re getting an error code, check what it means and see what to do next using our error code guide.

If our services aren’t working as they should be, we'll let you know.

If that doesn’t help, try these troubleshooting tips

  • Make sure you’re running an up-to-date operating system on your device, and that you have the latest version of our app
  • Try switching between Wi-Fi and your mobile network, then try your app again
  • Close any background sessions running on your phone and relaunch the app
  • Force your device to restart