Help with Payments Cheques
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How do I order foreign currency?
We offer a foreign currency service, with free home delivery in the UK, or you can collect free from a branch. Find out more here.
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What happens if I lose signal during a Barclays app transaction?
If you haven’t seen the confirmation message, the transaction may not have gone through. Find out what to do here.
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How do I make a payment to someone I’ve paid before?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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Will you send me a statement that shows the rewards I’ve earned from Barclays Blue Rewards?
You'll get statements for Barclays Blue Rewards according to your preferences, but can view them at any time in Online Banking or Barclays Mobile Banking.
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Can I use my contactless Barclays debit card, Barclaycard or Barclaycard PayTag on the Transport for London (TfL) network as soon as I get it?
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What should I do if I don't recognise a Transport for London (TfL) transaction on my statements?
See how to contact Transport for London (TfL) if you see a transaction you don't recognise on your statement.
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Online banking How to make a payment
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What’s an early repayment charge on my mortgage?
Some Barclays mortgages let you pay off your balance early. Early repayment charges may apply. Get details here.
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Find the address, opening hours or phone number of a branch
You can find these details about a Barclays branch using our branch finder. See how here.
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What do I do if my Barclays app crashes or it says ‘Oops! Something went wrong’?
Find out what to do if your Barclays Mobile Banking app crashes or you get an error message.
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