Help with Online Banking
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How do I get an Online Banking membership number?
You’ll first need to be registered for Online Banking. You can find out how to do this and get
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Can I access Online Banking on my mobile phone?
You can through the Barclays Mobile Banking app. Find out more here.
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What accounts should I see on my Online Banking homepage?
See which accounts you should be able to see in your Barclays Online Banking.
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How long do payments take to be made in Online Banking?
The length of time depends on the type of payment. Get details here.
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What is an Online Banking passcode and how do I get one?
This is a 5-digit passcode that you’ll receive in the post after you register for Online Banking.
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How do I change my Online Banking passcode or memorable word?
You’ll find the simple steps to do this here.
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Logging in to Online Banking without a PINsentry card reader
You may be able to use either Mobile PINsentry or a passcode and memorable word to log in. Find out how to do this here.
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What should I do if I get an email asking for my Online Banking details?
Ignore this email, it's likely to be fraudulent and won't be from Barclays. Get more details here.
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You've successfully logged out of Online Banking (SCL UK V2)
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Why can't I see a future-dated payment I set up in Online Banking?
It may be after 6:30pm on the day before your payment is due to be made. Get more details here.
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