Help with Telephone Banking
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Other ways to get in touch
If illness or disability means you prefer to communicate with us in a particular way, we’ll do everything we can to help.
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What services are there for disabled customers?
At Barclays, we offer a range of services for disabled customers and those with accessibility needs. See how to access them here.
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How can I update my contact details for my business account?
Get the number you need to call to update your contact details for your Barclays business account
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Can I use an Online Statement as proof of address?
This depends on where you need to use it. You can also order a one-off paper statement. See how here.
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How do I get my money back if a Direct Debit I cancelled is paid out?
If you cancel a Direct Debit before 5:30pm the working day it's due to come out, the payment is protected by the Direct Debit Guarantee. See details here.
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Barclays Online Banking
Barclays Online Banking is a safe and convenient way to take care of your everyday banking
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How do I switch from online statements to paper ones?
We’ll take you through the steps to do this here.
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Post Office banking
Did you know you can do your Barclays banking essentials at the Post Office?
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I have forgotten my debit card PIN
See how you can get a reminder of your debit card PIN if you've forgotten it.
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Ways to do business
Our business hours should never affect yours, so we let you bank how, where and when it suits you.
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