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How-to guide – Online shopping
Tips on doing your shopping online.
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What should I bring to my appointment with a mortgage adviser?
See the ID and proof of income we need when you meet us about your mortgage application.
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How do I order foreign currency?
We offer a foreign currency service, with free home delivery in the UK, or you can collect free from a branch. Find out more here.
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What should I do if I don't recognise a Transport for London (TfL) transaction on my statements?
See how to contact Transport for London (TfL) if you see a transaction you don't recognise on your statement.
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Manage your mortgage
Check your mortgage details, make overpayments or even switch mortgage rate online or with our banking app. Learn how to manage your mortgage online.
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What is a Barclays Digital ID?
A Barclays Digital ID lets you save and resume applications for some of our products, whether you’re a Barclays customer or not.
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Who is the originator on my Direct Debit?
The originator is the company that your Direct Debit is set up with, and who your Direct Debit agreement is held with.
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How do I find an Agreement in Principle I’ve saved?
To get back to an AiP you’ve saved, go to your applications page and log in.
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