Help with Premier accounts
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What’s the emergency number for travel insurance?
Get a list of emergency numbers to call for Barclays travel insurance here.
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Using contactless on your debit card
If you don't have a contactless card for your Barclays account, you can call us to see if you're eligible. Get the number here.
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Does the RAC cover provided through my current account apply to me or my car?
It applies to you, not the car. So even if you’re a passenger, any car you’re in will be covered.
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Does travel insurance cover pre-existing medical conditions?
Barclays travel insurance may cover pre-existing conditions. Find out how to check here.
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Who do I call about my mobile phone and gadget insurance?
See the list of numbers to call for mobile phone insurance with your Barclays bank account.
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Can I postpone my loan repayments ?
Although you normally can’t take a payment holiday on your loan, find out here if you can extend the payment due date.
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My PIN won’t work with my debit card. What do I do?
If your PIN isn't working with your debit card, find out what you can do.
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How many cheques can I pay in each week on the app?
You can pay in a set number of cheques on your app every seven days, depending on the type of account you have.
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What is a banker's draft and how do I get one?
This is a cheque that draws funds from Barclays, rather than from your individual account. You can find out how to order one here.
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Your cash machine didn't give me my money but my account has been debited. What do I do?
Find the number to call if a Barclays cash machine didn't give you the amount you requested but still debited your account, or visit a branch.
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