What’s the emergency number for travel insurance?

  • Travel Packs

    For medical emergencies, please call our 24-hour helpline on (+44) 1603 208 410.

    For legal expenses, please call us on 01603 208 451.

    For other claims, please call us on 0800 068 8188 when you return to the UK or (+44) 1603 208 412 from abroad.

    For emergency claims, lines are open 24 hours a day, 365 days a year.

    For general queries or existing claims, lines are open from 8am-10pm Monday to Friday, 8am-6pm Saturdays, 10am-4pm Sundays and bank holidays. Calls may be monitored or recorded. Call Charges

  • Stand-alone travel insurance

    To claim on your policy, please call 0330 102 6416 (Monday to Friday, 8am-8pm) when you return to the UK, or call +44 (0) 208 763 3196 from abroad.

    For lost and stolen passports, please call +44 (0) 208 763 3431.

    For legal expenses claims support, please call 0330 100 9516 (Monday to Friday, 9am-5pm).

    For customer services please call 0330 102 6417 (Monday to Friday, 8am-8pm, Saturday, 9am-5pm).

Calls may be monitored or recorded. Call Charges