What do I do if I want to repay my mortgage in full?

There are 3 steps to paying your mortgage back in full.

1. Order a Redemption Statement. This will give you a total figure (including interest) for the repayment of your mortgage as at a given date. To order a statement, call us on 0800 197 1081* (lines are open 8:30am to 5:30pm Monday to Friday). 

2. Making your payment. You can do this by addressing a cheque or Bankers Draft for the amount payable to Woolwich PLC and sending to Woolwich, PO Box HK444, Leeds, LS11 8DD. Alternatively, you can transfer the funds by BACS/CHAPS transfer.

3. Confirmation Letter. As soon as we have received the correct amount from you, your mortgage can be repaid. We will send you a letter to confirm that this has been done.