How do I find out my mortgage balance, interest rate and current rate end date?
You can see all of this information in your Barclays app – just select your mortgage from the list of accounts on your home page.
You can also see this in Online Banking – choose your mortgage from the list of accounts on your home page, select ‘Mortgage management’, then ‘More’ and ‘Statements and documents’. Search for ‘Mortgage offer’ and choose the offer you accepted.
It can take up to one working day for payments to show on your mortgage balance.
Don’t have the Barclays app or Online Banking? It only takes a few minutes to register.
Can’t see your mortgage offer letter?
If you can’t see your letter in the app or in Online Banking, give us a call on 0333 202 7580. We’re here Monday to Friday from 7am to 8pm, and Saturday to Sunday from 7am to 5pm*.
Just to let you know, we’re helping a lot of customers at the moment so you might have to wait longer than usual.
*To maintain a quality service, we may monitor or record phone calls. Call charges.