What is Barclaysafe and how does it work?

Barclaysafe is a paper document storage service. It’s ideal for storing important paper documents you need occasional access to, such as property deeds, policies or legal documents.

Barclaysafe has been withdrawn for new users. If you’ve used it before, you’ll still be able to use it.

How does it work?

If you use Barclaysafe already, you can ask for Barclaysafe sealable wallets in your local branch. You can use them for all sorts of paper documents, except those with cash value. The wallets are stored at one of our specialist security centres and can only be accessed by you.

Remember – from October 2019 onwards, new users won’t be able to use Barclaysafe.

Whenever you want access to your documents, you just need to call the Barclaysafe Accessline on 0345 075 7475 or 0845 766 0248*. The wallet can either be sent directly to you by special delivery or to any branch for collection.


 * Lines are open Monday to Friday, 8am-5pm (excluding bank holidays) . To maintain a quality service, we may monitor and record phone calls. Call charges