Question 19 of 23 about Touch ID/ Fingerprint Scanner

If my face isn't recognised, can I still access Barclays Mobile Banking?

You have 5 attempts to log in to Barclays Mobile Banking using Face ID. If your face still isn’t recognised, you’ll be asked to log in using your 5-digit passcode.

If your face continues to not be recognised, you may need to set up Face ID again in your device settings.