Help with Online Banking Log-in

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  • How to avoid scams and what to do if you’re a victim

    Fraud and scams are often difficult to spot. We explain how to protect yourself and where to go for help if you become a victim.

  • Third-party access to bank accounts

    We explain the options for getting help managing your accounts, and what to do if you’ve been appointed to help someone else.

  • Legal information

    Find here all legal information regarding Smart Investor.

  • How do I make a payment?

    You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps, Telephone Banking or in branch. Find out how here.

  • Scotland

    Your relationship team for Scotland, with contact details opening times and helpful links.

  • Blind or visual impairment

    If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.

  • Manage your Premier mortgage

    Manage your mortgage quickly and easily in Online Banking, and check your balance, term and more in the Barclays Mobile Banking app.

  • Protect your money

    Stay digisafe by learning to spot common types of fraud. Whether pension, email or online shopping scams, stay ahead of the scammers with this useful guide

  • Manage your mortgage online

    Check your mortgage details, make overpayments or even switch mortgage rate online or with our banking app. Learn how to manage your mortgage online.

  • Guardianship (missing persons) order

    A court can appoint someone to be the guardian of a missing person’s property and finances. See the details here, including how to register one with us.

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