Help with Telephone Banking
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Call charges
Call charges and information for Barclays phone numbers.
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Can I change my statement date and how often I get them?
Yes, you can do it in either Online Banking or by Telephone Banking.
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How do I control online, phone and mail order payments in the Barclays app?
Find out how to use your Barclays app to control online and in-store purchases.
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Can I top-up my existing personal loan?
You may be able to top up your loan online, on your mobile, over the phone or in branch. Find
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How do I send money abroad?
You can make international payments online, over the phone or in branch. We’ll show you how here.
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How can I make sure I get notifications from the Barclays app on my phone or tablet?
Use the settings app on your smartphone or tablet to check that you’re set up to receive these messages when certain things happen with your account.
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Alerts
over the phone or in Online Banking.
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What should I do if I can’t find my Business debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone
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How do I change my contact details such as address, email and telephone number?
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I have a business or personal account. Can I register for the Barclays app using a non-UK mobile phone number?
Sorry, you can't register for Barclays Mobile Banking with a non-UK mobile number at the moment.
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