Help with Telephone Banking
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How do I change my address, phone number and email address?
Find out here how to change your details in Barclays Online Banking.
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How do I make an appointment to see someone in branch?
You can arrange this in branch or by calling Telephone Banking.
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I have the Barclays app for BarclayPlus – what should I do if my phone is lost or stolen?
Sorry to hear that – you can set up the mobile banking app on your new smartphone.
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Can I change my statement date and how often I get them?
Yes, you can do it in either Online Banking or by Telephone Banking.
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Call charges
Call charges and information for Barclays phone numbers.
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Children and smartphones | When should a child get a phone | Barclays
Expert tips to help you navigate the dos and don’ts of giving your child their own device
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How do I send money abroad?
You can make international payments online, over the phone or in branch. We’ll show you how here.
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Can I top-up my existing personal loan?
You may be able to top up your loan online, on your mobile, over the phone or in branch. Find
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How can I make sure I get notifications from the Barclays app on my phone or tablet?
Use the settings app on your smartphone or tablet to check that you’re set up to receive these messages when certain things happen with your account.
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How do I change my contact details such as address, email and telephone number?
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