Using your signature instead of chip and PIN

If you find it difficult to remember or enter a PIN, you can use a chip-and-sign card for debit or credit card payments instead.

Instead of entering a PIN, you’ll be asked to sign a receipt that will be checked against the signature on your card.

You can order a chip-and-sign card by calling us:  

  • Personal – call us on 03457 345 3451 if you’re in the UK or +44 24 7684 20991 if you’re outside the UK. We’re here Monday to Friday from 8am to 8pm, Saturdays from 9am to 5pm and closed on Sundays
  • Premier – call us on 0800 924 73651 if you’re in the UK or +44 161 869 80121 if you’re outside the UK. We’re here 24 hours a day, seven days a week
  • Business – call us on 0345 605 23451 if you’re in the UK or +44 24 7684 20911 if you’re outside the UK. We’re here Monday to Friday from 8am to 8pm and closed on weekends
  • Barclaycard Customer Services  – call us on 0333 200 90901 if you’re in the UK or +44 145 2828 3091 if you’re outside the UK. We’re here Monday to Friday from 8am to 8pm and closed on weekends.

Look at Mobility or dexterity impairment to find out more about or accessibility services.

1To maintain a quality service, we may monitor or record phone calls. Call charges.