How can I make or cancel a CHAPS payment?
Make a CHAPS payment
You can do this in a branch, Barclays Local or online if you’re registered for Online Banking and have a PINsentry. If you’re a business customer, you can also make a CHAPS payment using Telephone Banking, if you’re registered for it.
Manage your CHAPS payments
You can manage existing CHAPS payments in Online Banking. Go to the ‘Move money’ menu and select ‘Manage international and same day payments’ under ‘Manage and track’.
Cancel a CHAPS payment
If you need to cancel or recall a CHAPS payment, please contact us. There may be a £20 charge to recall your payment if it’s already been sent.