How can I make or cancel a same-day UK payment (CHAPS)?

CHAPS is a same-day UK electronic transfer (instructions must be received by 3:30pm on a working day if given in a branch or via Telephone Banking and by 5pm if the payment is being made in Barclays Online Banking). CHAPS payments are useful if you need to urgently send money to someone, or when you buy a house and your solicitor needs to send money to the vendor. There is a charge of £25 for this service, free for Platinum Banking customers.

You can make CHAPS payments in Online Banking – you'll find the link under 'Move money’ in the menu on your homepage.

You can also manage existing CHAPS payments online. Go to the 'Move money' menu and select 'Manage international and same day payments' under 'Manage and track'.

You can contact Telephone Banking on 0345 734 5345*. If you are a Premier client, you can contact Premier Telephone Banking on 0800 924 7365*.