Help with The Barclays app Log-in
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How do I set up my memorable word and passcode in Online Banking?
We’ll show you how here, but you need a PINsentry card reader to set these up.
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How do I pay a credit card or utility bill?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps,
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How do I change the name of my account?
See if you can change the name of your Barclays account in Online Banking, in branch or via
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How do I log in to Online Banking?
You’ll find step-by-step instructions here.
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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I am not an Online Banking customer - can I have access to Online Statements?
You must have a Barclays account and be registered for Online Banking to get Online Statements.
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Can I see my Barclaycard details online?
Yes, find out the ways you can access your Barclaycard online.
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How do I transfer money in and out of my e-savings Reward account?
As this is an online-only account, you can only make electronic transfers – find out how
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What are CHAPS payments?
Find out what CHAPS payments are and how they differ from Faster Payments.
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What accounts should I see on my Online Banking homepage?
See which accounts you should be able to see in your Barclays Online Banking.
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