Help with The Barclays app Log-in
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These FAQs may
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What is my account balance?
There are different types of account balance. We explain them all here.
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Your browser is out of date
You may need to update your internet browser to be able to log in to Barclays Online Banking. Get
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Will I ever have to give my PIN online or over the phone?
You will never have to give you PIN number. See which numbers you may be asked for here.
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How do I know if an email I’ve received from Barclays is genuine?
Barclays will send email from time to time, but it could also be fraudulent. See more details here.
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If I choose online-only statements, could I still receive any paper statements?
Find out when your statements will start being available online when you switch to Online
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What software do I need to view my statements online?
Find out how you can view Online Statements for your Barclays accounts as PDF on your computer,
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How do I contact customer services?
There are a number of ways you can contact Barclays customer services. See how here.
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What happens if I have an outstanding Transport for London (TfL) payment on my Barclays debit card or Barclaycard?
to take the payment using your card details.
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Delete payees
Yes you can. See how here.
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Do I need to register my contactless debit card, Barclaycard or Barclaycard PayTag with Transport for London (TfL) to use its services?
No, but if you sign up for a TfL online account and register your card, you can see your journey
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