Help with The Barclays app Log-in
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What to do when someone dies
Coping with the death of someone close to you isn’t easy. We’re here to provide practical help
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How do I report my debit card damaged, lost or stolen?
Find out what to do if your card is lost, stolen or damaged.
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Why can't I access my SmartBusiness Dashboard after activating it?
If you can’t access your Dashboard when logged in to Online Banking, your Dashboard may
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How do I transfer money between my accounts using Online Banking?
There are two options to transfer money in Barclays Online Banking. See how here.
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What do I have to do to log in to Online Banking if I've previously saved my details?
If you've saved your details, they should automatically appear when you log in to Barclays Online
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How do I change my Online Banking passcode or memorable word?
You’ll find the simple steps to do this here.
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What should I do if I get an email asking for my Online Banking details?
Ignore this email, it's likely to be fraudulent and won't be from Barclays. Get more details here.
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Phishing, smishing, and vishing
How fraudsters use emails, text messages or phone calls claiming to be from a well-known company or organisation.
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How do I get, or increase, an arranged overdraft?
You can arrange or increase an overdraft on your Barclays account in Online Banking, in branch
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How do I transfer money between my Barclays accounts?
You can do this in Online Banking, Telephone Banking, through the Barclays Mobile Banking app
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