Help with Cards
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How do I report my debit card damaged, lost or stolen?
Find out what to do if your card is lost, stolen or damaged.
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Supporting the needs of all our customers
If you have a current account with us, see how we can help when you need us.
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Check your unrecognised transaction against these company trading names
Whether you’re paying by card or online, there could be a number of explanations for a transaction you don’t immediately recognise
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How to teach your children about money
Discover some fun ways to teach your children about money to help them develop good financial habits from an early age.
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Mortgage affordability test
It pays to be prepared for an affordability check to see if you can repay a mortgage. Here’s what you need to know.
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Shared ownership mortgages
If you’re looking to buy with a small deposit, shared ownership could help you find an affordable mortgage for a home.
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Authorised users
If you want help managing your account, you can sign someone you trust up as an additional cardholder or account supervisor.
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Letting us know
How to notify us and what we’ll do next, including closing accounts.
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Information about our current account services
The Financial Conduct Authority requires us to publish the following information about our personal current accounts.
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Beginner’s guide to investing
Knowing where to start isn't easy. Our beginner’s guide to investing takes you through six short steps to help you set out on your investing journey.
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