Help with Cards PIN
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Balance transfer credit cards
To help you save money, you could consolidate your outstanding credit card and store card balances with our choice of balance transfer credit cards.
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What if I get my PIN wrong?
Entering your PIN wrong once or twice, nothing will happen. But if you enter it wrong 3 times, it will be locked. Find out what to do if this happens here.
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Can I change my debit card PIN?
Yes, you can do so at most of our cash machines. Find out how here.
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How do I get a new PIN for my card?
Find out how you can get a new PIN for your debit or credit card.
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I'm having trouble using my cards abroad. What can I do?
If you're having difficulties using your Barclays card abroad, find the number here.
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What is the ‘Cards’ section of Barclays Mobile Banking?
The ‘Your cards’ section in Barclays Mobile Banking lets you edit your card preferences.
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My PIN won’t work with my debit card. What do I do?
If your PIN isn't working with your debit card, find out what you can do.
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Why can’t I send gift cards through Pingit anymore?
Pingit stopped offering gift cards at the end of 2016.
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Will I ever have to give my PIN online or over the phone?
You will never have to give you PIN number. See which numbers you may be asked for here.
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What if I have a disability that makes using Chip & PIN difficult?
You may be able to request a Chip and Signature card from your issuer. You’ll find the number to call for advice on your card.
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