Help with In branch
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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How do I change the name of my account?
See if you can change the name of your Barclays account in Online Banking, in branch or via Telephone Banking.
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How soon can I start using my current account after I have applied?
Find out how long it takes before you can start using your Barclays account once you've applied for one, online and in branch.
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How do I let Barclays know that someone has died?
We want to be of help during this time, so you can call us, talk to an adviser in branch or, if you prefer, complete a form online.
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How do I cancel or reduce my overdraft?
You can cancel or reduce an overdraft on your Barclays account in branch or using Telephone Banking. Get the number here.
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What do I need to open a student or graduate account in branch?
Here’s the information we need from you in order to open an account.
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Your cash machine didn't give me my money but my account has been debited. What do I do?
Find the number to call if a Barclays cash machine didn't give you the amount you requested but still debited your account, or visit a branch.
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How do I get, or increase, an arranged overdraft?
You can arrange or increase an overdraft on your Barclays account in Online Banking, in branch or through Telephone Banking. See the details here.
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How do I close my business current account?
You can close your account by visiting us in branch or by filling out the business current account closure form and sending it to us in the post.
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What are your bank working days?
At Barclays, these are Monday to Friday, except for bank holidays. You can find your branch’s opening times here.
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