How do I close an account with you?

The steps you need to take will depend on the type of account you want to close. 

This information applies only to personal accounts. The steps to close a business account are different. 

There’s also information if you’re closing the account for someone who’s died.

  • Important information about past current account statements

    When you close your current account, we’ll send you five years’ worth of paper statements – unless you tell us you don’t need them.

    We have to do this because of banking regulations. If you don’t want them, just let us know when you contact us to close your account. 

    If you find you do need these statements in the future, you can request them at any point, but we can only provide them from five years before the date you ask us.

    If you don’t give us a preference and you don’t have another account with us that you’re keeping open, we’ll send all the statements within 10 working days of closing the account. It may be a lot of paper.

    If you do have another account with us and you use Online Banking, you can see your past statements there, so we won’t send them by post.

    Closing your account

    By phone

    If you have another account with us that you’d like to keep open and you're registered for Telephone Banking, you can call us to close the account. The number you’ll need depends on the type of account you’re closing.

    For personal accounts, call 0345 734 5345 1

    For Premier accounts, call 0800 085 1115 1

    In branch

    You’ll need to take your debit card and chequebook with you, if you have them with the account and two documents as proof of your ID and your current UK address.

    By post

    Please print out our account closure form and fill in all the details – if you don’t complete all the sections, it might take longer to close your account. It must also be signed by all account holders, if there are more than one. 

    If the account had a debit card and chequebook, you’ll need to cut them up and return these too. 

    Send the completed form, debit card and chequebook to

    LE87 2BB

  • The process of closing an ISA depends on which type you have and when you opened it.

    Cash ISA – open for less than 14 days

    You can close your cash ISA by notifying us in writing within 14 days of the date you opened your account or within 14 days of receiving your account terms and conditions, whichever is the later. You’ll still be able to open another ISA and your full annual subscription limits will remain, subject to HM Revenue & Customers conditions.

    Cash ISA – open for more than 14 days

    Instant access cash ISAs – you can close your ISA at any time, free of charge, by providing us with signed, written instructions.

    Flexible Cash ISA – Issue 1 – you can close your account before the end of the fixed term free of charge by providing us with signed, written instructions.

    Flexible Cash ISA – Issues 2 to 10 – if you close your account before the end of the fixed term, you’ll incur a charge. The amount will depend on the terms of the ISA and the balance at the time.

    Send your requests to close your cash ISA to:

    Barclays Bank PLC
    Leicester Servicing Centre
    LE87 2BB

    You can only open and save in 1 cash ISA per tax year. So if you close a cash ISA in the same year that you opened it, you can’t open or subscribe to another cash ISA until the next tax year. However, if you want to transfer out your cash ISA, the tax-free benefits of those funds will be protected as long as you follow the correct process. This is why you should consider your decision to close an ISA carefully.

    How to close an investment ISA

    You can close your investment ISA at any time through Online Banking by selecting ‘Other services’ from the homepage. You’ll find a form relating to account closure, which you’ll need to download, print and complete and then post to us at:

    Barclays Bank PLC
    Leicester Servicing Centre
    LE87 2BB

    Please note that our investment funds are designed to be held for 5 to 10 years and you may get back less than you invested if you withdraw your investments early.


  • You can notify us of a death using our online form.

    We also have a page with all the information you’ll need to close an account and more in the event of someone’s death.

  • We're sorry you're considering leaving Barclays Stockbrokers. Please call us on 0800 279 6551* or  0141 352 3909*to discuss your account closure.

  • We're sorry you're considering leaving us. Please call us on 0800 279 3667 or 0141 352 3919* to discuss your account closure.