How do I close an account with you?
The steps you need to take will depend on the type of account you want to close.
This information is for personal accounts. The steps to close a business account are different.
There’s also information if you’re closing an account for someone who’s died.
Important information about past current account statements
When you close your current account, we’ll send you five years’ worth of paper statements – unless you tell us you don’t need them.
We have to do this because of banking regulations. If you don’t want them, just let us know when you contact us to close your account.
If you find you do need these statements in the future, you can request them at any point, but we can only provide them from five years before the date you ask us.
If you don’t give us a preference and you don’t have another account with us that you’re keeping open, we’ll send all the statements within 10 working days of closing the account. It may be a lot of paper.
If you do have another account with us and you use Online Banking, you can see your past statements there, so we won’t send them by post.
Currency savings and current accounts
When you close a currency account, we’ll convert your closing balance to sterling and transfer it to your linked sterling account. Please make sure you keep this linked sterling account open until the balance has been transferred.
If you’ve already closed the linked sterling account, we can issue a banker’s draft payment in sterling if you close your account in branch. If you don’t close your account in branch, then we’ll issue a cheque payment in sterling.
Closing your account
As long as the account you’d like to close is not the last account you hold with us, you can use Online Banking to transfer the balance out and request closure of your Everyday Saver account.
For any other type of savings or current account, or if this is your last remaining account, you can’t use Online Banking. Instead you'll have to close your account by phone, in branch or by post.
Tell us you’d like to close your account by messaging us in the app. It's secure - and we’ll send you a notification when we’ve replied.
If you're registered for Telephone Banking, you can call us to close the account.
Personal call 0345 734 5345, or +44 (0)247 684 2099 from outside the UK1
Premier call 0800 085 1115, or +44 (0)161 869 8012 from outside the UK1
You should take your debit card and chequebook with you, if you’ve been issued one for the account. You might also need to show photo identification, such as your passport, driving licence or European identity card.
Please print out our account closure form [PDF, 236KB] and fill in all the details – if you don’t complete all the sections, it might take longer to close your account. It must also be signed by all account holders, if there are more than one.
If the account had a debit card and chequebook, you’ll need to destroy them.
Send the completed form to
Transferring your balance to a bank account in another country
You’ll need an International Bank Account Number (IBAN) for the account you’re sending money to. The person or company you’re paying will be able to give this to you, along with their Bank Identifier Code (BIC or SWIFT).
If you’re transferring money internationally to your own account, the IBAN and BIC might be on your statements for that account. You can also check the website of the account provider for more information on how to find the IBAN.
For international transfers, unless you tell us otherwise, we’ll convert the payment into the currency of the country the payment is being sent to before we send it. The recipient may also have to pay charges to their bank.
See more information about International Payments, timescales and fees.
The process of closing a cash ISA depends on which type you have and whether you’ve already paid into it so far this tax year – so you should consider your decision to close an ISA carefully.
You can only save in one cash ISA per tax year. This means if you close a cash ISA in the same year that you paid into it, you can’t pay into another one until the next tax year.
However, if you want to transfer out your cash ISA to a new provider, the tax-free benefits of those funds will be protected as long as you follow the process. You’ll need to speak to your new ISA provider to arrange a transfer out.
Instant cash ISAs
If you have other accounts with us, you can close your Instant Cash ISA at any time free of charge. This can be done online, using ‘Live chat’ in our app, by phone or in a branch. You can only do this if the account balance is already £0.00 – so you’ll need to transfer any funds to another account first.
If this is your only account with us, you won’t be able to use Online Banking to close your account. You’ll need to do this by phone, in a branch or by post instead.
You can’t close Help to Buy: ISAs online. Please either contact us by phone, in a branch or by post to arrange this. If you withdraw funds from your account before closing it, you’ll be unable to claim the government bonus for your Help to Buy: ISA.
Flexible Cash ISAs
If you have other accounts with us, you can ask to close your Flexible Cash ISA by using ‘Live chat’ in our app, by phone or in a branch. There’ll be a charge if you close your account before the end of the fixed term, unless we’ve told you otherwise. The amount will depend on the terms of the Flexible Cash ISA and the balance at the time.
If your Flexible Cash ISA is your only account with us, you’ll need to contact us by phone, in a branch or by post to close your account.
You can close your International Banking accounts by contacting us on + 44 (0) 1624 684 444 1.
You can also write to us at the address below, letting us know which accounts that you want to close and details of where you’d like your money to be sent to
Barclays International Banking
PO BOX 69999
1 Churchill Place
Please book an appointment at one of our branches. All of the executors or trustees named on the account will to need to be present and provide proof of their identity, such as a passport or driving licence, and proof of their address.